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How to reset my IP camera password?

How to reset the IP camera?

If your IP camera doesn’t have a reset button and you forgot its Password, we can help you.

Contact Camius Support using this link. Select Lost Password as the subject, including your IP camera’s MAC ID and Date.

To locate the MAC ID of your Camius IP camera, use Camius Device Config Tool. Camius offers this tool for Windows PC and Mac computers.

device config tool mac id for password reset
Picture 1 – MAC ID on Device Config Tool

When you enter the wrong Password in the IP camera’s web browser interface, you will see the date in red, as shown in picture 2

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Picture 2 – Date displayed after the wrong Password is used

The reset password is MAC and Date sensitive. For fast support response, we recommend registering your product with Camius