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Question: 

I receive my PIR push notifications. When I click the play button, it takes me to Live View. Why don’t I see the footage of the event that triggered the push notification? 

Answer: 

To have playback of events for which you receive Push Notifications, make sure you have the latest version of the Camius View App and follow the below steps: 

  • On the NVR interface, move the mouse cursor to the bottom left, click the main menu button, and then click Setup. 
  • Set the recording schedule under Setup >> Record >> Record >> Record Schedule. Here you can click on the PIR button on the right and then click and drag in the cells to pick hours and days; then you can copy to other channels, and don’t forget to click Apply 

The below picture shows the NVR interface when the recorder is connected to a monitor via HDMI:

IPVAULT1128PR recording
Playback PIR push notifications events 9

The below picture shows The NVR’s interface via a browser

Camius record schedule
Playback PIR push notifications events 10
  • On the NVR’s interface ‘Record Switch’ enabled on PIR: It’s under Setup >> Alarm >> PIR >> Record column >> Enable 

The below example is based on Camius 8 Channel NVR (IPVAULT1128PR)

1128P PIR alarm
Playback PIR push notifications events 11

Please note that PIR notifications that take place about a minute or less get sent to Live view due to the recorded event are getting prepared. 

Camius View PIR notifications
Playback PIR push notifications events 12